Delivery & Charges

We hold most of our products in stock which means they will be dispatched within 7 to 14 days of receipt of order. If we do not have the item you have ordered in stock we will advise you of our estimated delivery time, which is unlikely to exceed 28 days from receipt of order as we manufacture all our products "in-house" in Nepal.

We will dispatch your order by Royal Mail according to the following charges:

• Royal Mail (UK):
  Standard delivery at a cost of £4.95 per order (including VAT). Please allow 7 to 14 days days for delivery.
• Royal Mail International (Europe):
  Delivery within Europe at a cost of £8 per order, (£8.00 including VAT for EU countries, £8.00 excluding VAT for non-EU countries) please allow 14-21 days for delivery.
• Royal Mail International (Rest of World):
  Delivery anywhere else in the world by airmail at a cost of £15 per order (VAT not applicable), please allow 14-21 days for delivery.

VAT

VAT at the current rate is due on all purchases made by customers in the UK and the European Union (EU). VAT is not charged to customers from outside the EU. All prices on our site are shown including VAT by default where applicable. When non-EU shoppers register and are logged in to the site, prices are subsequently shown excluding VAT.

Payment

We accept debit or credit cards and cheques made payable to Fig Cashmere Ltd.

Payment may be made through our website, by post, or over the telephone.

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and we will not be liable for any delay or non-delivery.

Orders paid for by cheque will not be dispatched until we receive confirmation of cheque clearance.