Terms & Conditions

The following terms and conditions will apply between you and Fig Cashmere for the purchase of any item. These terms do not affect your statutory rights.

Our Contact Details

Our trading address is Fig Cashmere Ltd, PO BOX 1205, Chobham, Woking, GU24 8WL, United Kingdom. If you have any questions regarding Fig Cashmere, its products, or an order that you have placed, you may contact us either by e-mail at sales [at] figcashmere [dot] com . For your information, our normal business hours are Monday - Friday 10.00-17:00 UK Time, excluding UK public holidays.

Acceptance of Terms and Conditions

By ordering a product from us you accept our terms and conditions. These terms and conditions are subject to change at any time.

Orders

The products, descriptions, and prices shown on our website constitute an "invitation to treat", consequently all orders are subject to acceptance and product availability.

Orders placed through our website, whether payment is made at the time of order or not, are subject to confirmation of acceptance by us. Up to the point of acceptance orders placed through our online ordering facility should not be interpreted as contractually binding on either party. Automated system acknowledgements of receipt of the order, confirmation of order, or receipt of payment, do not constitute acceptance of the order by us. Dispatch of your order at the prices shown on the website will in all cases constitute formal acceptance of the order by us in the absence of any other formal acceptance.

Our Contract

A legally binding contract between you and us will be formed when we dispatch your order. If your order is only partially dispatched, the contract will only apply to the goods dispatched. The products that have not been dispatched will not form part of our contract with you until they are dispatched.

Although we endeavour to ensure prices on our website are correct, we reserve the right to change prices without prior notice. In the event of any change e.g. in price or expected delivery date between completion of your order and dispatch, we shall inform you by e-mail and you shall at that point have the right to either (a) accept the change, in which case your reply will represent a new offer which we will accept upon dispatch, or (b) reject the change, in which case your reply will represent a withdrawal of your order, or the remaining part of your order.

Product Substitution

In the event of a product becoming unavailable, no alternative product will be substituted by us without your prior agreement. We shall inform you by e-mail of any suitable substitute product and you shall at that point have the right to either (a) accept the substitution, in which case your reply will represent a new offer which we will accept upon dispatch, or (b) reject the change, in which case your reply will represent a withdrawal of your order, or the remaining part of your order.

Delivery, Returns and Exchanges

Please refer to this Page

Limitation of Liability

Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.

Copyright

Copyright in all content, materials, product or garment designs, text, and images contained in our website is protected, and may not be copied, reproduced or redistributed in any way without the written permission of the copyright owners.

Invalidity of Terms and Condition

If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.

Governing Law and Jurisdiction

Contracts between you and Fig Cashmere shall be governed by English Law and you and Fig Cashmere submit to the exclusive jurisdiction of the English courts.